Pro Tools Australia Pty Ltd
75 612 167 754
UQ supplier ID 0000021673
MY TOOL STORE, STEPCRAFT AUSTRALI, TIBETALMONDSTICKS,
BITS AND BOBS GENERAL STORE
Together, we specialize in high-quality tools at reasonable prices, We offer a full range of PROXXON, DREMEL, Kirschen Two Cherries, and the list just gets bigger.
We take pride in our product and technical knowledge.
Malsen Logistics , is the parent company
My Tool Store is a busy online store with a warehouse based in Queensland. We also do drop shipping of some products for faster turnaround times
Credit Cards: Visa, Mastercard, Amex,
Direct bank deposit.
you can also email us for a Lay-Buy http://www.mytoolstore.com.au/pages/Contact-us.html
We are currently using Australia post (E-parcel courier service)you can check your cart and get a delivery total any time you wish, if the shipment exceeds e-parcel sizing or weight the web will say cannot ship to this area, please email us at http://www.mytoolstore.com.au/pages/Contact-us.html
and we will give you the correct pricing we ship to all areas Australia wide.
you receive a tracking number when shipped,
When we offer flat rate shipping promotions (these are for Australia ony)
All products ordered that are currently in stock will be despatched same day if ordered befor 3pm, or next dayfor after 3pm.
Allow between 1-8 working days for delivery* (depending on destination address) from you order being despatched.
All products that need to be ordered in from supplier will take between 4-8 days to arrive in our store. (we will let you know in this case)
We can delivery direct to a relative or friend ( eg. present ), as long as buyers information has been approved by Web Server Security processing.
Express delivery orders must be in before 1.30pm QLD time, to leave the same day.unless your order is leaving NSW , it is 11.30am
Delivery Times for Express Post items:
Express Post delivers the fastest possible delivery between locations (next business day delivery cannot be guaranteed outside the Express Post network ) for items up to 22kg*
*Note: Delivery times outside our Express Post network will take no longer to deliver than standard parcel delivery times.
these orders must be emailed to us,
we also only acept Bank deposit for international customers
All returns are subject to a restocking FEE,
All returns, The CUSTOMER PAYS the return postage to get the product, products back to My Tool Store.
Dremel returns subject to a 10% restocking Fee.
Proxxon returns subject to a 20% restocking Fee.
All other products subject to a 15% restocking Fee.